Privacy
This policy explains how Eclipse Magnetics handles business contact information submitted through this website, including quote forms, newsletter requests and technical support inquiries.
We may collect name, company, work email, phone number, region, material interest, application details and files or notes supplied for technical review. The website may also record basic usage information needed for security and performance.
Application information can include drawings, magnet dimensions, target holding force, operating temperature, coating exposure, annual demand, compliance needs and any quality documents required by the customer. This information is treated as business inquiry data and is used to understand the technical request.
Submitted information is used to answer inquiries, prepare quotes, review magnetic material requirements, send requested updates and improve our service process. We do not sell business inquiry data.
When a visitor subscribes to technical updates, Eclipse Magnetics may send material notes, product information or service announcements related to permanent magnets and magnetic assemblies. Recipients can ask to stop receiving non-essential communications while still allowing messages needed for an active quote or order.
Information may be shared with internal engineering, sales, quality or logistics personnel and with trusted service providers when needed to respond to a request. When a project requires external processing or certification support, details are limited to the relevant purpose.
We may also retain records when they are needed for commercial history, dispute handling, legal compliance, quality traceability or cybersecurity. Access is limited to people and systems with a business need, and reasonable safeguards are used to protect inquiry records from unauthorized use.
Recipients may request correction or removal of business contact data, subject to records that Eclipse Magnetics needs for legitimate commercial, legal or quality purposes.
Requests can be sent through the contact page or by email. To protect project information, Eclipse Magnetics may need to verify the requester before changing or releasing records associated with a company account, quote history or technical support conversation.